Interest in online teaching, learning and training continues to grow, yet one thing remains constant: the key role of the e-moderator in ensuring the quality and success of online learning. This book -- an online learning classic -- is essential for anyone teaching online or developing online courses and process. Practical and accessible, E-moderating is a user's guide to working effectively in the virtual world, covering key areas including: the why, what and how of e-moderating; becoming a good e-moderator; the benefits to learners of e-moderating; training to become an effective e-moderator; and featuring a unique collection of resources for practitioners.

Table of Contents

Part 1: Concepts and cases 1. What is e-moderating 2. A model for CMC in education and training 3. E-moderating qualities and roles 4. Training e-moderators 5. E-moderators and the participants experience 6. E-moderating: The key to the future of online teaching and learning Part 2: Resources for practitioners 7. E-moderating Skills 8. Managing E-Moderating 9. Online Participants 10. Exploring Online