Business & Economics Books:

Delivering Happiness

A Path to Profits, Passion, and Purpose

Format

Paperback

Customer rating

Click to share your rating 0 ratings (0.0/5.0 average) Thanks for your vote!

Share this product

Delivering Happiness by Tony Hsieh
Our Price:
$30.99
Hurry! Only 1 left at Mighty Ape!

The item is brand new and in-stock in the Mighty Ape warehouse. The item will ship within the timeframe shown below.

Order now and it ships today!

Availability

Mighty Fast, Guaranteed

This product is In stock at Mighty Ape and ready for immediate dispatch

Delivering to:

It should arrive:

  • Tonight 6-9pm using Same Day Delivery
    Mighty Ape can deliver this product in the evening between 6pm - 9pm tonight to qualifying addresses in Auckland. Learn more
  • Tuesday using standard courier delivery

Description

Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it. Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

Author Biography

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.
Release date NZ
March 19th, 2013
Author
Country of Publication
United States
Illustrations
illustrations
Imprint
Little, Brown & Company
Dimensions
152x229x20
ISBN-13
9780446576222
Product ID
10419067

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.

Sell Yours Here

Help & options

  • If you think we've made a mistake or omitted details, please send us your feedback. Send Feedback
  • If you have a question or problem with this product, visit our Help section. Get Help
  • Seen a lower price for this product elsewhere? We'll do our best to beat it. Request a better price
Filed under...

Buy this and earn 144 Banana Points