Business & Economics Books:

Customer Service Training

Creating Exceptional Customer Loyalty Experiences for Retention and Profitable Results



Customer rating

Click to share your rating 0 ratings (0.0/5.0 average) Thanks for your vote!

Share this product

Customer Service Training by Robert Moment

Available on orders $100 to $1000. Learn more

In stock with supplier

The item is brand new and in-stock with one of our preferred suppliers. The item will ship from the Mighty Ape warehouse within the timeframe shown below.

Usually ships within 10-14 days


Delivering to:

Estimated arrival:

  • Around 13-18 February using standard courier delivery


Creating Profitable Customer Loyalty Experiences Customer service guides every single business interaction. Your level of customer service is the difference between a successful, thriving business and giving customer's and money to your competition. Don't give customer's and money to your competition ! Customer Service is the key to customer loyalty, repeat business and happy customers. Inside, Customer Service Training you'll learn: * How to know exactly what your customer expect- and how to give it to them every time. * How exceptional customer service generates profits- and how to train this concept to your customer service team. * How to create a positive work environment that benefits customers and employees and generates profits. * How to manage stressful situations more effectively- you'll even learn how to deal with difficult customers and coworkers ! * Key tactics that will instantly calm emotional customers so you can solve their problems productively. Customers leave happy and become lifelong, loyal purchasers. * How to recognize customer's sign and behaviors so that you can meet their needs before they even know what they are. That is creating ultimate customer service experiences. Maximizing Customer Experiences for Retention and Profitable Results !
Release date NZ
April 8th, 2013
Illustrations, black and white
Moment Group
Product ID

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here

Help & options

  • If you think we've made a mistake or omitted details, please send us your feedback. Send Feedback
  • If you have a question or problem with this product, visit our Help section. Get Help
  • Seen a lower price for this product elsewhere? We'll do our best to beat it. Request a better price
Filed under...