Attractively and clearly presented, this introductory text is a practical and hands-on treatment of how business software can facilitate information handling tasks. The text has been rewritten in a new task-based structure that combines theory and practice within each task area. Three new chapters have been included in this new edition on introductory principles, searching the internet and using a web browser. *Practical textbook based on generic guidelines, not specific software packages. *Major new task-based structure. *Major new update for technological developments. *Three new chapters on introductory principles, searching the internet, and using a web browser.