Connie Morrison has over 30 years of combined experience in education and educational publishing. She has taught students at all grade levels from elementary through college, and she has trained employees in industry. Connie currently works as an education consultant for Encore Training, Inc., providing staff development and training for educators. Dr. Dolores J. Wells has taught business and computer science at Hillsborough Community College in Tampa for 29 years. She teaches a variety of distance learning courses, participates on several committees assisting with the creation of new AS degrees for Florida community colleges, and has created numerous e-packs and authored or contributed to several textbooks, including Discovering Computers. More recently, she has authored three editions of Shelly Cashman Series' Dreamweaver books. Dr. Wells also created the first WebCT e-packs for the Shelly Cashman Series. Lisa Ruffolo has been a technical writer and editor for over 20 years, with a recent emphasis on operating systems. She also teaches professional development courses in technical writing at the University of Wisconsin-Madison and is an avid gardener in her free time.