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Communication Skills for Health and Social Care

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Communication Skills for Health and Social Care

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Paperback

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Communication Skills for Health and Social Care by Bernard Moss
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Description

'The dictionary format is particularly effective in providing both an overview of the territory and helpful guidance on linking theoretical understanding to the challenges of practice. This is bound to make this a popular and successful book, and deservedly so' - Neil Thompson, Professor of Social Work and Well-being at Liverpool Hope University Communication Skills for Health and Social Care acts as an accessible introduction to the wide range of communication skills needed for contemporary health and social care practice. Presented in a unique and easy to use dictionary format, the book is an ideal resource for students and trainees, as well as busy practitioners. The author begins with a comprehensive introduction outlining the importance of communication skills in health and social care training and practice. The format of each entry provides an overview to the topic as well as interactive exercises that help develop the reader's knowledge, awareness and skills. Other features include: " links between related topics, providing easy cross-referencing " coverage of often neglected topics, such as making presentations, how to chair a meeting, and breaking bad news " further reading sections " a holistic understanding of communication skills. Written in a lively and engaging style, Communication Skills for Health and Social Care offers a fresh approach to a core topic on the health and social care curriculum. It will be an essential text for all undergraduates on health, social care and social work courses, as well as qualified practitioners. Bernard Moss is Professor of Social Work Education and Spirituality at Staffordshire University. His teaching excellence was recognised by the Higher Education Academy in 2004 by awarding him a National Teaching Fellowship.

Table of Contents

Introduction Acceptance Active Listening Advising Advocacy Anti-discriminatory Practice Assessment Barrier Gestures Breaking Bad News Chairing Meetings Challenging Clarifying Confidentiality Conflict Management Counselling Court Room Skills Ecomaps Empathy Empowerment, Resilience and a Strengths Perspective Endings Establishing a Professional Relationship Feedback - Giving and Receiving Genograms Getting Unstuck Information Technology (IT) Interpreters Interviewing Learning difficulties Loss Mediation skills Non-verbal Communication Reflective practice Religion Report Writing Resilience Spirituality Strengths Perspective Summarising Supervision Talks and Presentations Telephone Skills Time Management Transference Whistle Blowing 'Wicked' Skills Wrong Messages Wrong Messages

Author Biography

Bernard Moss is Professor of Social Work Education and Spirituality at Staffordshire University. His teaching excellence was recognised by the Higher Education Academy in 2004 by awarding him a National Teaching Fellowship.
Release date NZ
November 20th, 2007
Author
Country of Publication
United Kingdom
Illustrations
diagrams
Imprint
SAGE Publications Ltd
Pages
224
Dimensions
170x242x14
ISBN-13
9781412922852
Product ID
2066067

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