Non-Fiction Books:

Citizen Satisfaction

Improving Government Performance, Efficiency, and Citizen Trust
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Format:

Hardback
$149.00
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Estimated arrival:

  • Around 30 May - 11 Jun using International Courier

Description

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

Author Biography:

Director of Research, American Customer Satisfaction Index, USA
Release date NZ
May 21st, 2014
Author
Audience
  • Postgraduate, Research & Scholarly
Illustrations
XIV, 217 p.
Pages
217
Dimensions
140x216x18
ISBN-13
9780230341340
Product ID
21957904

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