Andrew Mallett has worked in the IT field for more years than he cares to mention, well, since 1986, and with Linux technologies in Red Hat Linux 7 since 1999. Not only does he have Linux skills and certification, he consults and teaches Linux and other technologies and has had a book published with Packt Publishing on Citrix. He has also been an active participant in support communities, and works as a volunteer sysop on the SUSE Linux instructor to help, support, and develop the official Novell SUSE curriculum worldwide. Andrew currently works for his own company and can be contacted at http://theurbanpenguin.com and @theurbanpenguinon Twitter. Video courses on Linux that he has published can be found at http://www.pluralsight.com.