Workplace bullying is widespread in New Zealand - from the boardroom to the shop floor - and there are few people who don't have a story to tell. Some people put up with it because the stakes and rewards are terribly high, but the less strong are devastated and humiliated by it. Bullying is often described as "tough management". This title examines the New Zealand situation and explains how organizations and individuals can change their behaviour. It includes many case studies and stories and provides enlightenment, information and assistance. It tackles the overall importance of bullying for New Zealand in terms of leadership and process: hiring, communication, decision-making and problem solving.