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Always Think Big

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Always Think Big

How Mattress Mac's Uncompromising Attitude Built the Biggest Single Retail Store in America

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Always Think Big: How Mattress Mac's Uncompromising Attitude Built the Biggest Single Retail Store in America by Jim McIngvale
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Description

Jim McIngvale is the powerhouse behind Houston-based Gallery Furniture, the U.S.A's top revenue producing single-site retail operation. By promising same-day delivery and delighting customers in every way - "thinking big" - Mac has turned an ordinary company into a success story. At the same time, he has earned a reputation as a consummate promoter and civic contributor. Mac's many accomplishments enable him to provide, by example, a powerful message, which includes his seven principles for business owners, managers, and executives, and employees at every level. Readers will learn to: Implement the unique customer service approach popularised by Mac. Make and keep promises in a manner seldom seen in business today. Work hard with vigour, purpose, and constancy. Mac is a marketer extraordinaire and devoted philanthropist. His story contains a basic philosophy of success that can be understood and used by people in all walks of life.

Author Biography

Dr. Thomas N. Duening is co-founder and president of the Applied Management Sciences Institute (AMSI). He holds a bachelor's degree from the University of Wisconsin and a master's degree and doctorate from the University of Minnesota. Dr. John M. Ivancevich is a researcher, educator, consultant, and textbook author with more than 60 titles to his credit. He holds a bachelor's degree from Purdue University and a master's degree and doctorate from the University of Maryland. Jim "Mattress Mack" McIngvale, is cofounder and owner of Gallery Furniture in Houston.
Release date NZ
April 19th, 2002
Country of Publication
United States
Imprint
Kaplan Business
Pages
245
Dimensions
229x152x21
ISBN-13
9780793153756
Product ID
1821028

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