Administrative Management was written specifically for people working in the field of administrative management, as well as those studying administrative management at higher education institutions. This up-to-date information source will provide both prospective and current information managers and office professionals with the necessary knowledge and insight into information management. It will equip them to manage the information needs of the organisation so that timely, relevant and accurate information is available to managers at all levels enabling them to make meaningful decisions. The topics were identified by researching the roles and responsibilities of managers and administrative practitioners within different organisations in South Africa.
These include: The role of administrative management within an organisation; Information systems, office systems and the management of information; Written and electronic communication; Meetings and meeting procedures; Office layout, environment, equipment and furniture; The virtual workplace; Office procedures, workflow and productivity; Planning, organising, leading, control and problem solving; Sustainability of the organisation; Managing cultural diversity and Business Ethics. The text is divided into three parts: Introduction to the Field of Administrative Management, The Office, and Management in the Administrative Environment. Part One will provide the aspirant administrative manager with a good foundation - the knowledge and skills gained here should make the candidate an asset in any office environment. However, to become an invaluable asset to any organisation, it is suggested that Parts Two and Three of this book not be overlooked.
E. J. Ferreira is a senior lecturer in business management at the University of South Africa and the author of several books. A. W. Erasmus is a quality assurance consultant. D. Groenewald is a senior lecturer in business management at Rand Afrikaans University, the author of several books, and with E. J. Ferreira, the coauthor of "Business Management for Entrepreneurs."