This brief but important book is designed to augment your leadership education and experience. It is also designed for a busy clinician who does not have the time or energy to wade through hundreds of pages of text. Now in it's second edition, this book can be read quickly in one two-hour sitting or as you have 10-15 minutes here and there. In conceiving this book, our goal was to develop a simple but comprehesive guide that is focused on the most crucial information you need to lead effectively in your role as charge nurse. As a result, we have focused on topics such as leadership, stakeholders/resources, self-awareness, patient safety, delegation, leading through conflict, navifationg change and mentoring. We hve devoted separate chapters to patient satisfaction and patient safety. These are over-arching concepts that require the implementation of all leadership skills. Each chapter is divided into two primary sections: Personal Lessons and Resources & References. The Personal Lessons section may contain: our thoughts on the topic, reflections, things to remember and case studies. The Resources & References section may include: short articles by other authors, key terms/acronyms, additional resources and references.

Author Biography

Cathy is a Registered Nurse with licnesure in the state of Ohio. She holds a BA in Psychology, an MS in Nursing Administration and a Nursing Diploma. She has extensive experience in the acute care settling as a bedside nurse, a nurse administrator and a hospital executive. She has worked across the country as a healthcare consultant. Cathy is trained as a Malcolm Baldrige Examiner. Experience has taught her that charge nurses and other nurse leaders are the key to high quality healthcare.