Business & Economics Books:

2nd Level Support Second Edition


Paperback / softback

Customer rating

Click to share your rating 0 ratings (0.0/5.0 average) Thanks for your vote!

Share this product

2nd Level Support Second Edition by Gerardus Blokdyk
In stock with supplier

The item is brand new and in-stock in with one of our preferred suppliers. The item will ship from the Mighty Ape warehouse within the timeframe shown below.

Usually ships within 2-3 weeks


Delivering to:

Estimated arrival:

  • Around 13-18 February using standard courier delivery


How do we Improve 2nd Level Support service perception, and satisfaction? In what ways are 2nd Level Support vendors and us interacting to ensure safe and effective use? How do we measure improved 2nd Level Support service perception, and satisfaction? Is there a critical path to deliver 2nd Level Support results? Are there any constraints known that bear on the ability to perform 2nd Level Support work? How is the team addressing them? This amazing 2nd Level Support self-assessment will make you the credible 2nd Level Support domain standout by revealing just what you need to know to be fluent and ready for any 2nd Level Support challenge. How do I reduce the effort in the 2nd Level Support work to be done to get problems solved? How can I ensure that plans of action include every 2nd Level Support task and that every 2nd Level Support outcome is in place? How will I save time investigating strategic and tactical options and ensuring 2nd Level Support costs are low? How can I deliver tailored 2nd Level Support advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all 2nd Level Support essentials are covered, from every angle: the 2nd Level Support self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that 2nd Level Support outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced 2nd Level Support practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in 2nd Level Support are maximized with professional results. Your purchase includes access details to the 2nd Level Support self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.
Release date NZ
May 12th, 2018
Product ID

Customer reviews

Nobody has reviewed this product yet. You could be the first!

Write a Review

Marketplace listings

There are no Marketplace listings available for this product currently.
Already own it? Create a free listing and pay just 9% commission when it sells!

Sell Yours Here

Help & options

  • If you think we've made a mistake or omitted details, please send us your feedback. Send Feedback
  • If you have a question or problem with this product, visit our Help section. Get Help
  • Seen a lower price for this product elsewhere? We'll do our best to beat it. Request a better price
Filed under...

Buy this and earn 786 Banana Points