Mighty Fast Delivery Guarantee
Shop online with Mighty Ape and you'll be feverishly unwrapping and enjoying your new purchase in no time at all – we guarantee it.
Keep your eyes peeled for the Mighty Fast Guarantee seal on qualifying products, and if we can't deliver when we say we will – your order ships free!
How it works…
Qualifying products display the Mighty Fast Guaranteed crest (pictured above) and clearly state when you can expect your product to be delivered.
If we fail to deliver your order within the guaranteed timeframes – we'll credit the full delivery fee back to your Mighty Ape account. We'll also give you a free delivery code to use against your next order. If you're a Prime Ape, we'll credit your account the standard delivery fee to your address.
Need to make a claim? Get in touch and we'll be happy to help you.
The fine print…
To qualify items must display the Mighty Fast Guarantee seal at the time of ordering (we can't ship what we don't have!) and must be delivered within New Zealand. Payment must be made using Credit Card to avoiding processing delays. When ordering a qualifying item in combination with an out of stock item, you must select “ship my items ASAP” in the checkout to qualify for the guarantee. We regret that due to Courier Post scheduling we are unable to offer guarantees for deliveries to rural addresses. In addition, a small number of very heavy items may take an additional business day to be delivered to the South Island. These products are clearly labeled on the web site.
That's it – enjoy!