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Leslie P. Willcocks

The Relationship Advantage
by Thomas Kern ~ Hardback

The relationship in information technology (IT) outsourcing determines the difference between a successful, a less successful, and a failing outsourcing deal. IT managers will commonly spend seventy per cent of their time on making the client-supplier relationship work, while thirty per cent of thei...

In stock with supplier
$594.99
The Handbook of Global Outsourcing and Offshoring
by Ilan Oshri ~ Hardback

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a res...

In stock with supplier
$115.99
The Handbook of Global Outsourcing and Offshoring
by Julia Kotlarsky ~ Hardback

A revised and updated look at the issues relating to the sourcing of systems and business processes with new thematic case studies, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of t...

In stock with supplier
$174.00
Moving to the Cloud Corporation
by Leslie P. Willcocks ~ Hardback

Drawing on an international survey of over 1,000 business and executives, this book provides a management perspective on cloud technology. It outlines the need to know information for strategic decisions on cloud technology including its capabilities, how it can be implemented securely and the way f...

In stock with supplier
$88.00
The Practice of Outsourcing
by Mary C. Lacity ~ Paperback / softback

A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.Author BiographyMARY CECELIA LACITY is a Professor of ...

In stock with supplier
$236.99
The Outsourcing Enterprise
by Leslie P. Willcocks ~ Paperback / softback

Evidence shows that organizations with both a CEO and a team involved in sourcing strategy and supplier configuration make more effective decisions. If the wrong supplier is chosen, performance can be negatively affected. Here the authors look at how companies can improve their outsourcing capabilit...

In stock with supplier
$130.00
The Practice of Outsourcing
by Mary C. Lacity ~ Hardback

A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.Author BiographyMARY CECELIA LACITY is a Professor of ...

In stock with supplier
$261.00
China's Emerging Outsourcing Capabilities
by Leslie P. Willcocks ~ Hardback

While China is known for its huge manufacturing base, in recent years the government has given high priority to science and technology services. This book provides an in-depth, contemporary view on where China is heading, how it is going to get there, and how companies and countries can engage with ...

In stock with supplier
$270.00
Implementing CRM
by David Finnegan ~ Hardback

Firms are continually seeking new ways to forge close relationships with their most valuable customers. With recent advances in networking and database management, firms have both the motivation and the means for improving their Customer Relationship Management (CRM) strategies. This book focus...

In stock with supplier
$344.00
Moving to the Cloud Corporation
by Leslie P. Willcocks ~ Paperback / softback

Drawing on an international survey of over 1,000 business and executives, this book provides a management perspective on cloud technology. It outlines the need to know information for strategic decisions on cloud technology including its capabilities, how it can be implemented securely and the way f...

In stock with supplier
$103.99
Global Information Technology Outsourcing
by Mary C. Lacity ~ Hardback

Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks 'Lacity, and Willcocks have shown us again why they are the world's leading IT outsourcing gurus... the most comprehensive work on IT outsourcing to date.' Sara Cullen, National Partner, Au...

In stock with supplier
$294.00
Information Systems and Outsourcing
by Mary C. Lacity ~ Hardback

A new look at nearly 20 years of theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. It highlights the importance of examining theories borrowed from economics, strategy, and...

In stock with supplier
$304.00
Global Outsourcing Discourse
by Eleni Lioliou ~ Hardback

The aim of this book is to investigate the discursive power of two original, theoretical lenses when applied to real outsourcing arrangements and phenomena. The Transaction Cost Economics (TCE) and Foucauldian perspectives are brought to bear on five outsourcing relationships in order to test the ap...

In stock with supplier
$261.00
Strategic Sourcing of Information Systems
by Leslie P. Willcocks ~ Hardback

For companies that use computers, the decision whether to outsource or insource IT is one which eventually has to be made. This volume documents the strategies used in IT sourcing strategies by covering actual company experiences with various sourcing options comprising outsourcing, insourcing, sele...

In stock with supplier
$249.00
Outsourcing Global Services
by Ilan Oshri ~ Hardback

This book provides in-depth insights into the practices that lead to success in outsourcing global services. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, business process outsourcing and netsourcing. This book is a must read for any practitioner, academ...

In stock with supplier
$155.00
The Outsourcing Enterprise
by Leslie P. Willcocks ~ Hardback

Evidence shows that organizations with both a CEO and a team involved in sourcing strategy and supplier configuration make more effective decisions. If the wrong supplier is chosen, performance can be negatively affected. Here the authors look at how companies can improve their outsourcing capabilit...

In stock with supplier
$191.99
The Handbook of Global Outsourcing and Offshoring 3rd edition
by Ilan Oshri ~ Hardback

Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.Au...

In stock with supplier
$102.00
South Africa's BPO Service Advantage
by Leslie P. Willcocks ~ Hardback

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.Author BiographyLeslie P. Willcocks...

In stock with supplier
$276.00