Fan Mail from our customers
If you're happy with the service you've received from us, we'd really appreciate it if you'd submit a testimonial :D
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Superb service. Ordered yesterday afternoon. Delivered before 9am today. BRILLIANT!!
Jun 13
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A huge thanks to the team at Mighty Ape! Ordered a couple of things one morning, got sent an email that it had been dispatched mere hours later. Prior to that, I made a mistake with an order, requested a cancellation and got an answering email within an hour. The customer service at Mighty Ape is outstanding, the best I have ever come across anywhere, and they make everything so easy. Will definitely be shopping with you guys again. Thank you!
Jun 13
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I would highly recommend Mighty Ape. My purchase was completely hassle-free, arrived on time. Very user friendly! Thanks Mighty Ape, will definitely be shopping with you again!
Jun 13
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You provide a stellar service that seems to be faultless. I am so impressed with your communication and speed of delivery. Thank you. I have been recommending you to my family and friends.
Jun 13
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I just wanted to say how amazing you always are :-) I love your daily emails with sales etc. Your delivery is always so prompt and prices are good. Keep up the good work :-)
Jun 13
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Soooooo happy with the super speedy delivery. The ordering is nice and simple and delivery fee cheap! Thanks heaps.
May 13
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Hi this is the first time I have used your site and I'm really impressed! I placed my order late yesterday afternoon and just had it delivered now (in less than 24 hours) I found your order tracking system really easy to follow and very accurate! So thanks for making this an enjoyable experience and I will definitely be using you in the future and recommending you to friends.
May 13
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First,thank you for Daniels prompt reply to my email. I ordered online with Mighty Ape for the first time & wondered how it would be. No worries at all. Prompt service & great packing. It arrived all secure & dvds were all new & clean. Thank you & I will be shopping with you again soon.
May 13
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Hi, I use the internet for buying quite a lot of things. I have used you folks at Mighty Ape a couple of times now and both times I was asked if I thought there was any way you could improve your service. Quite frankly NO. Your service would have to be the best I have ever received with any of the internet shopping I have undertaken. The communications and delivery speed is outstanding, right down to the email telling me my package is in my courier box. You fellas are fantastic, don't change a thing 10/10
May 13
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The apes have done it again! Super fast delivery to rural South Island (why does everyone else take so long?!) and what I ordered actually came! Just had a disappointing email from Fishpond 20 days after placing an order of Lego for my sons birthday, that its out of stock!!! Why didn't they say that when I hit the order button. I placed an order with you and them on the same day, yours came weeks ago. So now I have come to my senses and ordered the Lego from you! You also impressed my mum and sister who placed birthday orders online from the UK and loved the emails they got from you. Will always order with Mighty Ape now and recommend to everyone!
May 13
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Mighty Ape is absolutely the best on-line shop :) Excellent services and prices. Delivery outstanding. Never had an issue in the 3-4 years I have dealt with them. Thank you Mighty Ape
May 13
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Thank you for the wonderful speedy service for the book I ordered. I only ordered it yesterday and it has been delivered here in Blenheim this morning. It is so nice to have good service and I thank you.
May 13
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Hey guys! I would just like to take this time and say that you guys are an AMAZING company. U deliver on time... you are a legit site.. and you have the lowest prices I have EVER seen! So thank you so much for your great work and keep on doing what you do! You guys are awesome!!
May 13
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I have been a Mighty Ape customer since way back in March 2008 when I registered and I have not had any issues but I was hugely pleased this week as one of the employees assisted me in planning out when would be the perfect time for a timed birthday surprise delivery to a rural area which takes a bit of time. I took their advice of ordering at the end of the previous week instead of first thing that week and with a slight bit of aid from Courier Post, it turned up perfectly on time! Great as always!
May 13
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Have to say you guys have ridiculously good service. I mean seriously, how can you get stuff processed that fast its hard to put your trust in internet companies but 10 points for you guys!
May 13
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Wow you guys are great! I will use you again and recommend you to everyone. I ordered a book on Sunday night and it was here early afternoon the next day - Impressive! Your website is easy to use and you communicate really well. Thank you!!
May 13
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First time dealing with Mighty Ape and very impressed. Quick delivery and no problems. Thank you very much.
May 13
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I don't need to use big words or romantic language. Mighty Ape is simply the single most reliable, affordable and friendly supplier of goods, doing so without fail year in year out. I sincerely commend your efforts and wish only the best for the company.
May 13
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AAAAAA******* Great and fast ordering and delivery many thanks. just what I wanted many thanks.
May 13
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Hi there I just thought I would send a compliment on how amazing you guys are! Friendly and helpful is what I always receive from this site. I know many people who have had the same service and it's awesome to know that you are well liked. Thanks for the great work.
May 13
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I was about to send you a message of thanks for the discs but you got in first. Considering you are Apes and Monkeys I think you are extremely brilliant, fast and efficient, prompt and communicative in the most pleasant way. I congratulate you all and can say with certainty you are all at the top of your trees. Very best wishes and of course I will sing your praises loud and clear. I don't even know how I found you but I am very pleased I did.
May 13
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Super pleased with how speedy the delivery was and the range that's available! I have a niche hobby that requires some very specific items and I am beyond glad that I can order almost all of them from Mighty Ape and have them arrive the next day! :)
May 13
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WOW! Just ordered 2x items from your site and, though I knew ordering them yesterday before whatever time (think it's bout 4pm) would mean getting it today, I was absolutely astonished when I opened my email inbox (after having just been outside this morning and checked my letterbox/front doorstep twice and found nothing there) and saw an email saying, "Your Mighty Ape order has arrived" and I thought, 'What the heck are you on about you crazy monkey?', so I went back out to the front door and, BAM!, there it was sitting at the doorstep. Obviously your couriers let you know when a delivery has actually arrived, but I think this service is quite outstanding and I wish everywhere else did the same thing.
May 13
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This service is fantastic, thanks guys you're awesome! I ordered something mid day yesterday and it's arrived this morning. I will definitely be using this website again :)
May 13
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Again very happy with the efficient, friendly and excellent service I have received from Mighty Ape.
May 13
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Wow, I love Mighty Ape :) You guys really are the best :) I will always do business with your company as you are the easiest company to deal with and best company out :) Thank you :)
May 13
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Awesome service and prompt delivery of our order. Takes the stress out of ordering things online and waiting for it to be delivered.
May 13
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A huge thank you Mighty Ape. Wonderful Customer Services and fantastic communications. I am a first time user and was so impressed I will certainly be placing orders in the future.
May 13
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Yes, my order arrived this morning - exactly what I wanted. This is the first time I have dealt with Mighty Ape and I must say the service you provide is really excellent - very quick and efficient and "chatty", friendly communications. I don't buy a lot of things on-line but will certainly look to your company first the next time I do.
May 13
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I would just like to say thank you. I enjoy shopping with you - your customer service is excellent and you make changing an order very easy and stress free; prompt and efficient. This kind of customer service is quite rare these days. I will continue to do my shopping with you in the future.
May 13
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Fantastic service as always, certainly going to make my birthday that much more special! Thanks heaps for your excellent and prompt delivery :)
May 13
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I just have to say I'm always so impressed with how genuine and understanding the staff at Mighty Ape are! You can buy with confidence knowing that your item will be out the door as soon as possible and will be exactly you wanted. Thanks very much. Always a returning customer ;) Thanks a bunch!
May 13
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Yet again another perfect order and delivery. Same day delivery is awesome and the courier was friendly and prompt just like the notification emails. For every purchase I am becoming more impressed and thoroughly pleased to shop online with Mighty Ape.
May 13
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Just wanted to send you guys a warm fuzzy - ordered last night and order was delivered today! Don't think I've ever had service that quickly. Very impressed and will be ordering again very soon.
Apr 13
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Hi, I just wanted to say that I am extremely happy with the customer service you guys presented and that my item arrived SO MUCH quicker than I thought! Will definitely be buying more stuff off this site and will recommend this to my mates! Cheers guys!!!
Apr 13
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Great stuff guys.... appreciate the fast service and updates. Goods arrived and bang on.
Apr 13
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I have been buying stuff from you guys for a few years now and you still surprise me with your excellent service! I love buying off you guys. From general enquiries to your fast service you guys are honestly amazing and I always get my deliveries the following day. Keep up the good work! 10/10
Apr 13
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I just wanted to say thank you once again for the excellent service you provide. Amazon used to be my go to site for all things that you sell, I think I have now been converted, keep up the damn fine work!!!!
Apr 13
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Just wanted to say how impressed I am with your quick service! I will definitely tell my friends!
Apr 13
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Have bought many times from Mighty Ape, always had amazing service and delivery!! Can't wait for my next purchase.
Apr 13
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Thanks a lot for speedy response and delivery as well as courtesy and good service informing me, checking up on pre-delivery and post delivery - very accountable of you apes! That's what I call good sales service which is very re-assuring so I can rest knowing my order is safe and on the way. I will surely spread the word around and you may use this feedback on your site as I do not know where to post this.
Apr 13
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Outstanding service, well priced DVDs & very prompt delivery! Everything was perfect!!!
Apr 13
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First time user of mighty ape for a book published in 1985 to take soon to OZ for a gift. Can't believe how good your service is. Site easy to navigate, minimum bureaucracy to order and OMG the book arrived three days later!!!! Have used other sites but often SOOOO slow. Will use your first from now on and sure spread the word.
Apr 13
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Always love buying from you guys, hassle free, love it and thank you many times over..
Apr 13
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Thanks for the prompt service The Grandchildren love Little Red Tractor Will be buying more from you
Apr 13
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This is great service, thanks heaps! I will definitely continue to use the wonderful monkeys at Mighty Ape, and tell all my friends. Thanks!!!!
Apr 13
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What a great service, DVD ordered online Good Friday 29/4, arrived Mosgiel Wed 3/4. Will certainly be using you in the future. Keep up the excellent communication and delivery.
Apr 13
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I just wanted to say how impressed I am with the service you guys provide. I bought 2 PC games yesterday and I have just received them....in Dunedin! This is amazing. Keep up the great work guys.
Apr 13
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Excellent service, great prices easily the best gaming store in the country.
Apr 13
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Just wanted to say a big THANK YOU to the wonderful team at Mighty ape. I've just discovered you after a friend told me about the excellent service he had received when trying to order an anniversary gift for his wife for the next day. He praised the team for taking extra care to make sure it was delivered the next day. I experienced the same speedy delivery and super quick response with no hassle when I wanted to exchange sizes. I'm a little addicted to your site now! And will be spreading the word. Fantastic service guys, keep up the great work!
Mar 13
