In an effort to further reduce the time it takes to reply to customer messages we've replaced our old internal messaging system with an all-new email based solution.

This means that from today onward when you start a new conversation with our trained service monkeys we'll reply to the email address associated with your account, rather than using the old messaging system built into the site.

To avoid any confusion or duplication of effort, existing conversations can be continued via the old system (unless there has been no activity in the past 30 days).

We've made this change because you've told us it's a hassle to log into your account to reply to messages, plus we're using Desk.com behind the scenes which has awesome tools to help us deal with enquiries faster and more efficiently.

If you have any questions please either drop us an email or leave a comment below! We'll continue to reply to most support enquiries within one business day and you can continue to phone us free during business hours on our 0800 number.

Thanks for shopping at Mighty Ape!

Ever wondered what happens after you place your orders at Mighty Ape? Well, a lot goes on behind the scenes to make sure you receive your orders super fast.

Our warehouse monkeys are constantly processing inbound goods and keeping the warehouse nice and full. And at the same time, goods are being packed and dispatched to you guys.

Come have a look behind the scenes at Mighty Ape's warehouse!

It's that time of the year again when the monkeys from Mighty Ape make the journey from the jungles of Auckland down to New Zealand's capital, Wellington, for the Armageddon Expo!

For those that don't know Armageddon is an annual expo that caters to sci-fi, gaming, anime and comic enthusiasts. Armageddon Wellington 2012 is taking place from 10am to 6pm on Saturday and Sunday at TSB Bank Arena. As we are an online store we don't often get to meet our customers face to face so we're looking forward to catching up with you down there.

We'll be there armed with loads of awesome products for you to check out and buy including games, books, DVDs, and Blu-rays as well as our EPIC collectibles range and cool home & office wares. Some of the products we'll have on hand include The Witcher 2, Naruto Shippuden: Ultimate Ninja Storm Generations, Hunger Games books, Game of Thrones season 1, and Han Solo in carbonite ice tray. From collectibles we'll have the very cool Mass Effect 3 M-8 Avenger assault rifle – you must see this!

We can't wait to see you all there! @(^_^)@

OK, so we've been bombarded with messages asking who won the Star Wars Xbox 360 console from our Easter Egg Hunt, and rightly so.

We'll get to that in a moment but here are some stats on the competition. Over 2500 of you attempted the Easter Egg Hunt and found at least one egg. Of those people, 2100 successfully found all of the hidden eggs and were entered into the draw for the prize. So the successful entrants had about a 0.05% chance of winning the prize – wowzers!

For those of you who did not find all of the eggs, here are the product pages where they were located:

• Green egg: Kimbra – Vows [Jewel Case Edition]
• Red egg: Star Wars May The Force Be With You Mug
• Blue egg: The Hunger Games by Suzanne Collins
• Yellow egg: Game of Thrones – Season 1 (Blu-ray)
• Purple egg: Max Payne 3 (Xbox 360)

OK, now for the important part. The winner of the amazing Xbox 360 Kinect Star Wars Limited Edition Console Bundle is… Steven Jones from Whanganui. Congratulations Steven, we'll be in touch soon to arrange for your prize to be sent to you.

Thank you for taking part in our Easter Egg Hunt, we hope you enjoyed it! :D

Remember when we did that awesome Easter Egg Hunt last year? It was so popular that we've brought it back for 2012. Plus, who doesn't love Easter Eggs?! And who wouldn't want to win an Xbox 360 Kinect Star Wars Limited Edition Console Bundle? Yes, that's right, we're giving away the awesome Star Wars themed Xbox 360 console!@!@!

The Mighty Ape Bunny has hidden FIVE special Easter eggs around our site. They look like this (pictured right) and they've been discretely placed at the bottom of FIVE product pages. We have over six million products listed on our site so good luck finding them :P

You'll find one egg in each of the following categories: Games, Books, Movies & TV, Home & Office, & Music. To make the Easter Egg Hunt a little easier here are five handy clues to help you find them:

• Green egg: Somebody that I used to know.
• Red egg: There is no try.
• Blue egg: May the odds be ever in your favour.
• Yellow egg: The Pointy End.
• Purple egg: Dominate on May 18th!

When you find an egg, just click on it to let us know that you've found it. When you've found all five – you're automatically entered into the draw to WIN the Xbox 360 Kinect Star Wars Limited Edition Console Bundle prize! These awesome consoles arrived into our warehouse this week and they look amazing!

The Mighty Ape Easter Egg Hunt will run for the duration of our Easter Sale which ends on Tuesday at 9pm. Make sure to hop to our Easter sale to save up to 80% off over 3000 Games, Books, and Movies! We'll announce the lucky monkey who will receive the prize on Wednesday.

So what are you waiting for – start hunting!

In this week's Roundup video Ben don's a Zombie Sleep Mask to tell you about loads of great zombie themed products including Resident Evil: Operation Raccoon City, Living Dead Dolls, The Walking Dead, and more.

Sean takes a look at the awesome Mass Effect 3 Razer keyboard and mousepad. Our Deal of Week is on Razer products, save 20% off all Razer gear!

Logan shares a few cool Doctor Who products and we also give you a chance to win $300 worth of Razer gear!

In this week's Weekly Roundup the Mighty Ape team take a look at the epic Game of Thrones, awesome Halo collectible figures, and news and rumours.

We announce the winner of last week's Mass Effect 3 competition and we give you a chance to win a whole swag of t-shirts and Game of Thrones on DVD and Blu-ray!

This week the Mighty Ape team discuss Mass Effect 3, Street Fighter X Tekken, and our deal of the week on staff favourite Dark Souls for PS3 and Xbox 360. We also take a look at Marvel superhero iPod Touch cases, retro goodies, the awesome Hot Toys Joker bust and more.

We announce the winner of the Star Wars: The Old Republic game from last weeks competition and we give you a chance to win a copy of Mass Effect 3!

Introducing Mighty Ape's Weekly Roundup. In our weekly roundup videos we'll take a look at a bunch of hot products that have caught our eye recently, our deal of the week, discuss news and rumours, and give you a chance to win cool stuff.

This week we take a look at hot collectibles from Gears of War and Star Wars. We discuss rumours and news on Borderlands 2, Star Wars: The Old Republic, Mass Effect 3, The Hunger Games trilogy, Smallville and more. We also give you a chance to win a copy of the Star Wars: The Old Republic PC game!

Deal of the Week: Save up to $200 off Rockband 3 instruments and bundles!

(No cats were harmed in the making of this video :P)

Mighty Ape and Sony teamed up last week to put on an event exclusively for Mighty Ape customers. One hundred or so gamers and Mighty Ape staff crammed into a bar in Auckland city on Wednesday night to get a sneak peek at the forthcoming PlayStation Vita.

The night opened with a brief presentation by Glen from Sony about their impressive new handheld console. He discussed it's many features including the dual anaolg sticks, touchscreen, rear touch pad, front and rear cameras, and the ability to use the Vita as a controller for your PS3. Following the presentation everyone was given the opportunity to have some hands-on time with the Vita and games including Uncharted, WipEout 2048, Little Deviants, Reality Fighters, and more.

It was a great night out! We wanted to share the night with everyone who couldn't make it to our preview night – there was only so many people we could cram into the bar – so we brought along a camera and had a chat with a few punters to get their thoughts on the amazing PlayStation Vita.

PlayStation Vita's launch is mere days away, Thursday to be precise, pre-order yours now to save $20 off the full price and receive it on release day!